See what our customers have to say...




This sampling of stories are actual unsolicited letters sent by EasyClosets.com customers.
Click on the map below to see stories from each state. (View All)


MY CLOSET. MY STORY.
This sampling of stories are actual unsolicited letters sent by EasyClosets.com customers regarding their closet installation experience. EasyClosets.com offers no incentives for customer stories.

Stories From Michigan:

(EasyClosets.com offers no incentives for customer stories)
Analisa B., Royal Oak, MI
I just wanted to let you know how pleased I am with your company. The design process was so simple, even with an irregular closet. We had a mistake with out instructions, but the situation was remedied completely to our satisfaction. Your company has some of the best customer service my husband and I have ever experienced. I have already recommended your company to neighbors, friends and our builder. Thank you.
John C., Troy, MI
We just wanted to drop you a note to let you know how happy we are with our closet system. I had designed my own system but called in to find out how much it would cost to have our order sent to our home in London, Ontario Canada. I received a call from one of your designers, Scott. He gave the info and then took a look at my design. He gave me a number of different ideas and direction as to how to better lay out our closet. I showed the changes to my wife and then we set a time to speak to Scott together. He was fantastic at explaining why we may want to make certain changes and adding in features as we discussed our lifestyle. Our order was shipped to a relatives address in Michigan, arriving as promised. I set the closet up without any issues thanks to Scott. If you have an employee recognition type program, I would strongly recommend Scott for this award. Thanks again Scott and if we ever plan another closet I know exactly who to go to for exceptional, professional service. Regards John and Wendy C. Ontario, Canada
Ellen W, Portage, MI
Dear Tracey and Easyclosets, We received our closet organizers last week and installed them on Saturday. WOW!!!! AWESOME!!!!! My husband is an engineer and woodworker . . . so finding products that he finds acceptable is a bit daunting. I can assure you that he found your product very acceptable and was extremely impressed by the entire process; customer service, design service, packaging of the product for shipment, design of the product and ease of installation. We will both be making recommendations to our family and friends. We even found that we had more regular shelves than the design indicated. These were not just added for shipping purposes, but did indeed match our organizers. We found, however, that we were short on shelf pins for the additional 4 regular shelves. Would it be possible to obtain additional shelf pins for these four shelves? I'm already scoping out our other closets. Once we have our bedroom/bath remodel completed, we hope to start on our other closest's. I have one design already figured out. This is addictive! Thank you for your assistance in designing our closet and excellent follow through. You made the process extremely easy and your suggestions were very welcomed. Ellen W. Portage, MI
Dennis R., Midland, MI
Just made my second order. First one was fantastic, great product super super fast easy to install, would recommend to all. will provide photos soon. Dennis R. Midland, MI
Michael A., Farmington Hills, MI
I just wanted to tell you how much I am enjoying the new closet I just installed for my fiance and myself. The quality far exceeded my expecations. Although it was difficult to get started with the first section, the process got easier as we learned how things went together. I was amazed that the measurements I gave to John over the phone were so accurate that a 3/4" wide vertical piece fell right into a carpet cutout in my floor from a previous closet. The only issue I had was the directions could have been a little more detailed. All in all I was impressed that I could get something of this size and quality through mail order site unseen. Thanks, Michael A.
Gina D., West Bloomfield, MI
I cannot express to you what an incredible experience this was. From start to finish, I enjoyed myself immensely. This closet was intended as a birthday gift for our five year old daughter. Organization should begin early in life. To some this may seem a bit "extravagent" gift for a five year old. Well the cost and the ease of install made this more of a necessity rather than a luxury. I have to mention that my husband and I installed together and didn't argue through the process once! That's how great the installation instructions were! Thank you again EasyClosets!!!
Corinne G., Boon, MI
My experience with EasyClosets was second to none!! I placed an order, got a call confirming that I really did want some extra space I left along the walls and my order was still delivered in record time!! My builder said he was missing a couple pieces, so when we checked, we only received 11 of the 12 boxes. I called and spoke to Scott in customer service. He confirmed through UPS that the driver didn't deliver the 12th box so rather than me having to wait to see where it was, Scott had a replacement box shipped out, overnight and I was able to get the rest of our closet completed the next day! That is excellent customer service, the kind you just don't get everywhere anymore. My builder said it really was an "Easy closet" to put together. Great instructions and the quality is fantastic! I love my new closet...your company is so great to work with. Everyone is so nice and pleasant to deal with - I will recommend EasyClosets to everyone, including my builder as he works on houses for others. Your prices are so reasonable - you saved me a few hundred dollars over an identical Rubbermaid System. Thank you, thank you, thank you. And thank you again to Scott, excellent service!!!
Matt L., Fort Gratiot, MI
I used your site to design an interior for an 8' reach-in closet. The site was very easy to use and when it came time to order, your name said it all . . .EASY CLOSETS. I ordered on a Monday and the items shipped the next day, arrived as promised on Thursday. Now that is very impressive. Installation was a breeze, went smoothly, fit like a glove, and looks fantastic. I'm not kidding when I say the hanging closet looks like it was built-in professionally. I researched different closet upgrades on the internet, and in the stores, Your's was by far the most reasonable considering the high quality. Many thanks for providing this product. The wife and I are extremely pleased with the whole process.
Matt L., Fort Gratiot, MI
I used your site to design an interior for an 8' reach-in closet. The site was very easy to use and when it came time to order, your name said it all . . .EASY CLOSETS. I ordered on a Monday and the items shipped the next day, arrived as promised on Thursday. Now that is very impressive. Installation was a breeze, went smoothly, fit like a glove, and looks fantastic. I'm not kidding when I say the hanging closet looks like it was built-in professionally. I researched different closet upgrades on the internet, and in the stores, Your's was by far the most reasonable considering the high quality. Many thanks for providing this product. The wife and I are extremely pleased with the whole process.
Ann L., Grosse Pointe, MI
LOVED OUR MASTER CLOSET!!! My husband put it together in one afternoon! We are currently designing two more closets to purchase. The instructions were very easy to follow. The telephone reps were very kind and helpful throughout our order. ABSOLUTELY the easiest and most satisfying purchase every made online!!! Thank you so much!