Real Closet Experiences with EasyClosets.com

See what our customers have to say...


This sampling of stories are actual unsolicited letters sent by EasyClosets.com customers.
Click on the map below to see stories from each state. (View All)


MY CLOSET. MY STORY.
This sampling of stories are actual unsolicited letters sent by EasyClosets.com customers regarding their closet installation experience. EasyClosets.com offers no incentives for customer stories.

Stories From Ohio:
(EasyClosets.com offers no incentives for customer stories)
Harry and Pam D., Lorain, OH
My husband and I have been suffering from a lack of space and organization for too long. We found your company on line. It was easy to use your design guide. We ordered on Monday and by Thursday we had our order. Everything arrived in perfect condition. We installed in less than 3 hours Thursday evening. We had everything we needed to assemble, and the directions were great. There were no missing parts or pieces. We now have a wonderful, well organized closet. We have two more closets in bedrooms, and my husband will be placing an order form them today. Your product is super! Thanks Pam D.
Gordon N., Springboro, OH
Dear Sir or Madam, I want to take a few minutes to tell you just how impressed I am with your product and services. OUTSTANDING ---- EXEMPLARY. Are, in my opinion understatements when applied to ‘Easy Closets’ customer experience. The product itself is steeped in Quality. Fit, Finish, Robustness, a consistent high level of conformance. The design is superb. It satisfies product and component function with simple application of fundamental mechanical design principles. Any customer with reasonable level ‘handyman’ know-how can assemble and install the Closet resulting in a strong mechanical integration of a finished professional end product suitable for any upscale home. Service and support functions were equally well represented and went above and beyond in their efforts to completely satisfy my Easy Closest experience. Even the packaging was exemplary. A function that many companies seem to want to cost cut into absurd. I am a retired Quality Assurance professional who finished his career in Executive management running several multi million dollar companies and have started Greenfield operations in China and India. A Journeyman and BME supported the practical side of my experience. Sincerely yours, satisfied and fulfilled by the customer experience. Gordon N.
Robin M., Dalton, OH
I just want to say that your closet system is the easiest to install and very sturdy. We are completely happy with the system we purchased. Thank you for the quick follow up to the minor problems we did have. I will recommend you to all my friends. Thanks again!
Sandy M., Bay Village, OH
This is the 3rd time i have used easy closets. I have to tell you the entire experience is still amazing. Your website is so easy to navigate. Your ability to ship the next business day is amazing. Your product is wonderful. I just want you to know how happy I am with Easy Closets. I wish more companies would model themselves after you. Sandy M.
Dean E., Akron, OH
This is my third closet I have purchased from your company. Easy order procedure, great product, prompt shipping and a great price! Pleasure doing business with you. I will probably be ordering my fourth closet after I install this one today!
Joan R., Wooster, OH
Last Thursday morning we ordered materials for our closet renovation (two sides of a small walk-in closet). By afternoon, the materials had been shipped. Based on the kit sample, we had Sherwin Williams mix paint to match the ivory sample. On Saturday, we removed the closet contents, pulled out the existing rods, shelves, etc. and painted the closet. Late Monday afternoon our materials arrived via UPS. Yesterday, we began the installation about 10 am. By evening we had everything installed and our belongings replaced in the closet. We are extremely pleased with our new closet and everything involved in the process. First, the website was easy to use and very helpful. Second, the time lapse between ordering and delivery was amazingly fast. Third, the instructions were excellent as evidenced by my husband's language during the day -- entirely "G" rated. Fourth, the materials appeared to be of excellent quality. Last, and best of all, the closet is marvelous. We had great fun arranging everything and deciding how to use the space that we gained. We would not hesitate to recommend easyclosets to our friends.
Noreen H., Mt. Vernon, OH
I purchased a 10 foot by 10 foot walk in closet system designed by Easy Closets for our new Master Walk-in closet. From the begining, the design team worked with me to design a closet that fit my needs and desires. (Unlike the big box stores that carry only standard sizes) Planning the closet was the most difficult because there is and unlimited amount of options to choose from. Once the decision was made and my order was placed (at a huge savings from custom builders) the boxes (all 25 of them) arrived in only a few days. I reviewed the instructions the night before and the following day my father who is 75 years old and myself (female and over 50) installed the entire closet in just 8 hours. What a delight to have instructions that are easy to understand, printed for MY closet design, and a live team of installation experts just a phone call away if needed. I did call them before we started to confirm my understanding of the measuring requirements for a four walled closet. I would HIGHLY recommend Easy Closets to anyone looking to organize storage space and who wouldn't mind saving some money in the process. THANK YOU for a wonderful experience. Norene H. Mt. Vernon, OH
Norene H., Mt. Vernon, OH
I purchased a 10 foot by 10 foot walk in closet system designed by Easy Closets for our new Master Walk-in closet. From the begining, the design team worked with me to design a closet that fit my needs and desires. (Unlike the big box stores that carry only standard sizes) Planning the closet was the most difficult because there is and unlimited amount of options to choose from. Once the decision was made and my order was placed (at a huge savings from custom builders) the boxes (all 25 of them) arrived in only a few days. I reviewed the instructions the night before and the following day my father who is 75 years old and myself (female and over 50) installed the entire closet in just 8 hours. What a delight to have instructions that are easy to understand, printed for MY closet design, and a live team of installation experts just a phone call away if needed. I did call them before we started to confirm my understanding of the measuring requirements for a four walled closet. I would HIGHLY recommend Easy Closets to anyone looking to organize storage space and who wouldn't mind saving some money in the process. THANK YOU for a wonderful experience. Norene H. Mt. Vernon, OH
Bob R., Medina, OH
I just wanted you to know that I recently purchased a closet system for my office closet from Easy Closets. The packaging was excellent and the assembly, while taking a whole day, was relatively straight forward. I am very pleased with the closet system and it looks great. One suggestion that I might offer is to include a brace bar (made from wood or metal) which one would anchor to the wall studs underneath the assembled unit for additional support. I had concerns about the eventual weight of the unit essentially hanging from five pieces of 3/4" particle board. I added a wood support to my unit at the bottom in order to comfort my brain! Anyway, great product, great service, fast shipping and the end result was excellent. I will recommend you to anyone who asks. Have a great day! Bob
David W., Worthington, OH
My wife has been after me for over a year to build her a cusom closet. After seeing your add on DIY TV, we began our design on your website. FANTASTIC, EASY and well thought out.. and that is just the design and order process. Before we ordered we wanted another foot or so of shelving, we called your support number and Tracey was fantastic about adding the space then making it available to us to see online before we ordered. With Tracey on the phone we reviewed the updated design and were so pleased we ordered on the spot. Three days later and 29 boxes we had our order. Hang the rail, then place the lateral's and move on.. SIMPLE, EASY and Beautiful.. We simply love the closet..We will do this again. We are looking at our next closet to do.. Thank you for a great website, and great product! David W.
Tad L., St. Clairsville, OH
I want to thank you for the wonderful closet design. Scott was exceptional and very patient while we worked out our design together. The boxes arrived without any problem. I have done do-it-yourself projects before but this one was a breeze. My wife and I installed a walk in closet over two days; actually took about 7 hours split over two days. The instructions were easy to follow and the closet(s) went together as planned. Simple and fun. So thanks to the Easycloset team; awesome! Now we are going to order my wife's walk-in closet and also do a hanging toy organizer. Tad L.
Robert M., North Canton, OH
I recently purchased a closet organizer that I designed on your web site. This organizer consisted of 3 walls of double and single hanging units and one wall for shoe storage. I would just like to say how easy my closet organizer went together. I was a little overwhelmed when 19 boxes arrived at my door but starting with hanging the main support rails (2 hours), then completing the entire installation, I spent only a total of 7 hours. I was very impressed with the engineering that went into the ease of installation. The hardest part was setting the main support rail which would have been a lot easier and faster if I would have had another person helping.
Betty S., Cleveland, OH
Hi, I just wanted to tell you how happy I am with my closet. The closet was installed in the basement, so we had to frame and enclose the space, and it is wonderful. The product is top quality and the service was outstanding. Everyone who visits must see my closet. I recommend your company most highly. Thank you Betty My sales person was Cesar