Real Closet Experiences with EasyClosets.com

See what our customers have to say...


This sampling of stories are actual unsolicited letters sent by EasyClosets.com customers.
Click on the map below to see stories from each state. (View All)


MY CLOSET. MY STORY.
This sampling of stories are actual unsolicited letters sent by EasyClosets.com customers regarding their closet installation experience. EasyClosets.com offers no incentives for customer stories.

Stories From Pennsylvania:
(EasyClosets.com offers no incentives for customer stories)
Joshua H., Lansdale, PA
Greetings! I received your product two days after clicking the send button for my order. Installation took a few hours but that was to be expected with the amount of storage space that we would gain. My wife and I just bought a new (to us) house but the master bedroom's closet system was awful. I took some before and after shots and the difference is amazing! As you can see, my side is dramatically smaller, but what husband wouldn't sacrifice a bit of closet space for his wife? :) Thanks again for the great product and quick shipment!

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Kristina N., Etters, PA
What a great product. Ordering was quick and easy and I received my closet in 2 days!!! My husband installed it within what seemed like one hour. I finally have a grownup closet and can see everything I have from clothes to shoes and accessories. We are so pleased that we will be starting our next easy closet project soon. Thanks alot!!!!! Kristina
Courtney K., Honesdale, PA
My husband and I recently built a new home and were looking for a custom yet affordable closet. We researched on the Internet and selected Easy Closet based on customer feedback and the wide variety of options offered. I could not be happier with the products. We have a very large closet and therefore purchased a wide variety of the options you offer and we are extremely pleased with everything...not to mention the fact that I designed it on Tuesday evening and the boxes were on our front porch on Friday! The quality is outstanding, the ease of design was terrific and installation was a breeze...even for a novice. We had 21 boxes delivered, which at first seemed a bit daunting. Upon further inspection however, everything was so clearly organized that we had no problem whatsoever. We started installing the units late morning on a Sunday and by that evening I was organizing my clothing. The entire experience was terrific. Thank you and I would recommend anyone to purchase these products.
Tobi and Ted, West Chester, PA
Absolutimous! Give this a try! After completing two successful closets with Easyclosets, we decided to try furniture. Our EasyClosets design consultant helped us create a custom installation that adds both function and beauty to our den. Tobi and Ted, West Chester, PA

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Chuck and Jennifer R, Dillsburg, PA
I just wanted to say "thank you"! We love our new closet systems and were so pleased with the ease of assembly. What an awesome business you have where the customer can build their own system on-line! All the packages were well marked and packaged so nicely. We did have one piece that was damaged and that you are shipping today. Again, Thank you!!
Edward G, Sellersville, PA
Tracey, Everything arrived on time and in good order. Installation instructions were detailed which made for easy assembly. My wife loves the look of it and is happy with the fit and finish. Thanks again for your design help and excellent customer service. Ed
Karen L., Haverford, PA
The closet system was a gift to my niece for her new Condo! The closet was designed to account for an access panel and covered three very different walls-nearly 20 linear feet. The hanging feature and stability of the units is amazing as is the organization of the materials in the numbered packages. I have installed over a dozen closets with a variety of systems and this one was very easy and the most professional looking. I chose the chestnut finish which is beautiful and very rich looking. Needless to say, my niece is very happy (and her closet is very neat!) Roz did an excellent job of looking over my design and found 5 more precious inches on each wall. I would recommend this closet system without reservation.
Regis S., Gibsonia, PA
Just a note to tell you my experience dealing with your company,and your reps. on the phone has been great. You can be sure if any more closets need finished you get the order. Thank you, Regis S. Gibsonia, PA
RNC, Bala Cynwyd, PA
My wife and I needed a closet for our master bedroom. The online planning tool at EasyClosets.com was intuitive and remarkably helpful in planning our space. The results were fantastic and the customer service was very helpful as well. we needed one section of the closet to be slightly lower because of a beam in the middle of our closet and they were able to accommodate that. I would also like to say that the quality and finish, while not real wood, does not look cheap. I would highly recommend EasyClosets. RNC, Bala Cynwyd, PA
Wendy L., Lancaster, PA
Thank you, Easy Closets! This project was about as painless as it could have been since we chose your company. Your designers were incredibly helpful and patient as they helped me check and doublecheck that what I had created via the website (with the very cool design tool) was correct. Our closet system was delivered (as advertised) within 2 days of our order and was complete. I was pleased with the overall quality of the materials used and the precision with which each board and rod were cut. And installation is really quite easy! We had ordered systems for 2 different closets and while installing the first was reasonable, installing the second was a breeze! The closets are now organized, attractive and being used to their fullest potential. This was a good decision and we'd recommend Easy Closets to anyone considering a custom closet system!
Dana L., Doylestown, PA
Ordered closets last week and installed them myself....They are incredible easy and I am very satisfied!!!!!
Namarata P., Chester Springs, PA
Great website and good service by Debbie. It is easy to navigate. (EC says this was sent just after order was placed...and then we got the following)- Hello Becky, Wow... what a service from your team not just from Debbie but from the post sales team member Tom. I just want to bring it to your attention that I am very satisfied with the services and going to recommend to my friends/family. I ask for some missing hardware and it came to my doorstep next day! Thanks for running a very efficient business. Have a great day, Namrata
Joel B., East Fallowfield, PA
Hi folks, I just finished installing my custom closet. I have to tell you - you guys are amazing! the measurements, the quality, wow! Everything went together flawlessly, the fit and finish are really exceptional. The whole installation took about 10 hours of solid work. Folks - my hats off to your engineers - you have created a system that designs, packs, ships, arrives unscathed, and sets up 100%. I am notably impressed. I will be recommending Easy Closets to all of my friends. Thank you! Joel
Doug and Melinda K., Lancaster , PA
We first used your company when we moved into our new house and needed to finish our master bedroom walk-in closet. We love it. My husband and brother installed it in less than a day. My brother is a custom builder and raved about how well designed your product is. Since then we have also finished our hall closet and laundry room. Both are fantastic and we "show and tell" them to everyone and tell them about your company. We especially love how much more efficient our spaces are after we install one of your designs. We love the web site and your designers. The post delivery service from Tom is also terrific--when we were missing parts his and your response times were fantastic. We're already planning our next EasyClosets project. Thanks so much for everything.
Scott and Dale K., West Chester , PA
Debbie, Thank you for all your help in designing our closet solution. We completed the project over the weekend and it's just super! I'm very impressed — the whole experience was terrific. You were available on the spot for design help and when I was ready to order. We placed this order with you Wed night at 5:00 pm, and Friday morning at 9:30 AM UPS delivered the whole closet here. No problems whatsoever. The whole process was simple, quick and cost effective. I enjoyed the whole experience. We cleaned out the old closet Thursday—patched the holes that night; took delivery at 9:30 on Friday — ran to paint store — painted closet and by 5pm we were putting up tracks. At 2am, I was done, (this was one of those projects where once you start you just have to hit the finish line). Next day, my wife woke up and walked in the closet and shrieked OH MY GOD – THIS IS AWESOME. Headed over to Sams Club and for $20, they sell boxes/kits of 44 felt hangers with clips etc. (this closet takes 8 boxes). We are going to add a few finishing touches like another belt rack and a shelf on my wife's side. Double doors for the entry way arrive next week, (we are putting a jamb switch in the door so the lights go on when the door opens and getting rid of the wall switch and then moving the cabinet to the right about 5 inches as originally planned.) Thanks again — we are doing my daughter's closet next. And you can be certain you will get that order. Best Regards - Scott and Dale
Jim & Brenda P., Ridgway, PA
Thanks for the great service. Closet is up and looks GREAT. The packaging was outstanding - every piece was perfect. Directions couldn't have been more clear. Thanks again.
Suzanne A., Pittsburgh, PA
Just wanted to send a quick note to tell you how happy we were with our closet! We installed it over the weekend and it turned out better than I imagined. Designing our closet on your website was super easy and your customer service representatives are top notch. It is so nice to be pleasantly surprised and to have our expectations not only met but exceeded! Thanks again, Suzanne
Jim & Peg M., Honey Brook, PA
Hello, My wife and I wanted to take a moment to say thank you for your help in getting our master bedroom closet organized to perfection! The EasyClocets process and people are great. Special thanks to Melissa for her excellent design help, and to Anne for her superb customer service. Thank you all!
Margaret K., Lancaster, PA
We just finished putting up the rest of the closet and it looks terrific... Thanks for everything. We will definitely recommend you to our friends and family and will buy from you again if we ever get in the mood to redo a closet.
Kate V., Philadelphia, PA
First things first - Your new Website looks great! And now, some praise... We ordered a custom system in July 2005 for our new home. Everything came as ordered and actually got to the house before we arrived to move in! During installation, my husband accidentally cut a clothing rod too short, and you sent us another one immediately at no charge. Our dressing room looks organized and modern, and I know when we're in the market to buy more some day, we'll be in touch. Thank you!
Jeannette R., Levittown, PA
I had purchased 2 closets from EasyClosets. I just wanted to let you know that it was delivered timely and was easy to install. It took a little longer to install the first closet but the second closet was truly a breeze. The finished product is beautiful and I have and will recommend your product to friends and family. Thanks for living up to what you say!
Aimee H., Fawn Grove, PA
Hello, A friend referred us to your website after she was thrilled with the ease of design and installation of her new closet. I agree. I am very impressed with the ease and flexibility your design software offered as I designed my closet space. Thank you for providing a quality experience for the do-it-yourself designer. I can't wait to move our stuff into our new closet. Best of luck in 2006.
Bob H., holidaysburg, PA
I recently purchased a closet kit that I installed for a customer and the whole process was A-1. I got a sample kit first, talked to your help desk for further design help and she was very knowledgeable and helpful. She corrected my design which saved me some money and made it more functional. Pulling out those wire shelves and putting in your cherry wood turned that 8'X10' closet into a thing of beauty that the customer just loves. I'm not a professional but my wife is a designer and faux painter and one of her clients asked if she knew someone who can transform their closet, so I was volunteered. If you ever have someone who would love to have a closet update and doesn't have the skills, call me, I had a ball.