See what our customers have to say...

This sampling of stories are actual unsolicited letters sent by customers.
Click on the map below to see stories from each state. (View All)

This sampling of stories are actual unsolicited letters sent by customers regarding their closet installation experience. offers no incentives for customer stories.

Stories From Illinois:

( offers no incentives for customer stories)
Karin M., Spring Grove, IL
Just wanted to let you know how pleased we are with your product. Not only was your website easy to use, but shipping was fast, the closet was packed well, and installation was easy. Our closet is fantastic. Thanks for standing up to your name. Karin M. Spring Grove, Illinois
Robert G., Montgomery, IL
Hi, I just wanted to say "thanks". Everything was received as promised, the packaging was outstanding, and the quality far exceeded my highest expectations. Further, I received more than enough fasteners and assorted hardware and didn't have to worry about loosing one screw, cam lock or any other part which would have put the project "on hold". Your instruction were clear and concise, the most diificult part was the removal of the old closet was more of a "pain" that difficult. Another order for my wife's two other closest, yes, I did say my wife's two other closets, will be forthcoming. Again thank you and continue the fine work and service! Regards, Robert G. Montgomery, Illinois
Patricia R., Metamora, IL
I am truly impressed by the quality of your product. A few months ago, using your website, I designed two walk-in closets for our new home. For the master closet (10'x10') we selected the cherry color with chrome hardware, raised panels, full extension drawers, radius vertical panels with hutch units. The second walk-in (5'x7') we selected standard white color, chrome hardware, raised panels, full extension drawers, radius vertical panels with drawer units. I was amazed, after taking delivery of over 40 UPS boxes, weighing in at what must of been 3/4 of a ton, that not a single piece was missing. All the hardware came with plenty of extra pieces. After reading the well written instructions I was able to install the units and I must say got quite good at it after a couple hours. The completed projects look fantastic. It looked so good my builder asked where we got it. I definitely recommend and would order from them again. Thank You EasyClosets!
Gina J., Chicago, IL
I just wanted to say Thank You! The closet was shipped out in no time. I received it a few days after I ordered it. It was so easy to install. Everyone was asking where I got them and how they could get the same. So hopefully I sent some business your way. It looks completely professional - even compared to the condo units that paid double to have theirs installed by an "expert". Thanks again Easy Closets!! -Gina from Chicago
Kathy M, Warrenville, IL
I`m impressed! Not only is your website TOTALLY customer-friendly, but the entire experience with your company has been remarkable ... and I must say, extremely surprising to me, based on how companies are treating customers these days .... so I thank you for not only the efficient website, the great prices (obviously saving shipping and tax makes a difference to customers).... and the QUICK delivery to my home. I had a contractor do the installation because my husband realized he didn`t have all the necessary equipment at hand (which is probably the only downfall to this experience ... the kind of tools required for installation) .... but my contractor is the person who told me about your website because he has many customers who use it ... which is a VERY positive testimony for your company .... he could be making lots of money building closet organizing systems, but refers people to you .... so all in all, my experience has been EXTREMELY positive with Easy Closets ... keep up the good work!! Kathy in Warrenville, Illinois
Dana M., Arlington Height, IL
First time customer, great experience! Loved the online design software--a snap to use. I especially liked how easy it was to adjust the wall unit sizes to fit the exact space available. You're not locked in to fixed widths. When you change one unit, the others expand or contract to make use of all the available space. Delivery was great, too, and free. I ordered them on a Monday and everything arrived that Thursday. Customer Service was very helpful, also. When I called about a small problem with the end panels, Scott in Customer Service had new replacement panels in my hands in three days!
Keri D., Tuscola, IL
We LOVE our closets we ordered from you! They went together SO easy, and look absolutely beautiful! We were totally expecting not to have all of the hardware we were going to need, as is what usually happens when we order something online, but you included EVERYTHING we needed, and more! Thank you for this wonderful service! It saved us about $1000 from having someone do it for us! We will definitely promote your website and service! Thank You EasyClosets!
Alan M., Pesotum, IL
Just thought I'd let you folks know how happy I am with your company and product. I ordered my custom closet on 2/20/06, and got it on 2/24/06. It was a gift for my wife who had been nagging me for years to build her something to organize her walk-in closet. A few days later I took a day off to install it, figuring I would need the whole day to do so. I had the whole thing installed 5 hours later! I am impressed with how professonal looking the closet looks now. To be honest with you, I was a bit overwhelmed with all the boxes and parts at first, but once I got going it could not have been easier! As I got to the end of the install, I found I was missing 1 small part (a closet rod end). I called and spoke to a wonderful young lady who got the part out to me very quickly, and with no hassle. Best of all, I saved a great deal of money ordering from you, and installing it myself! Thanks so much!
Kathie E., Morrison, IL
We received our easy closet for our master bedroom walkin closet yesterday. My husband installed it and we couldn't be happier! The quality is better than we could have ever imagined for the price. We are currently planning on ordering a garage organizer in the near future because we are so happy with your product. THANK YOU!!!!!
Steven B., Flossmoor, IL
We recently designed, ordered, received and installed two easyclosets for our new house. Let me just say that from the time we started the design through support when a box did not arrive and through installation, the process was straightforward and easy. We were skeptical when the 27 boxes arrived but once we got into it, my wife and I had fun putting them up. We are extremely pleased with the result and will definitely recommend to all of our friends. Please let me know if you would like additional testimonial - your product is great and would be pleased to share that with anyone who asks. Thanks!
Trevor S., Chicago, IL
Dear Team, Just wanted to say thank you. The order process was nice and easy, the delivery was quick, everything was as organized and easy to install as advertised and the quality is great. Thanks again, Trevor S.
Brian D., Elmhurst, IL
Hello, I just wanted to drop you guys a note after I finished the installation. The closet looks very nice, and the installation was pretty easy, since I'm a little handy and have the basic home maintenance tools. But where your company really shines is customer service. I think you are the most professional company I have ever dealt with. From the phone call to answer my design questions, to the 465 pounds of boxes that arrived only 2 days (!) after I placed the order, to the extremely heavy duty packaging, to the very easy and fast replacement of a piece (because the shipping company must have run it over with a forklift), and finally to sending me another piece of mounting track for no charge. You guys run a great company, and I've been telling my friends. Thanks.
Anna B., Lemont, IL
I am sending you a quick note - you have a fan for life. We are so impressed with your products. It was the easiest closet to assemble and is beautiful. I cannot thank you enough. When we were looking my husband had gone to The Container Store and had ordered a set-up. I had found your website and talked him out of it. He is also your new fan.
Sean D., Arlington Heights, IL
Excellent website and software... nice job!