See what our customers have to say...

This sampling of stories are actual unsolicited letters sent by customers.
Click on the map below to see stories from each state. (View All)

This sampling of stories are actual unsolicited letters sent by customers regarding their closet installation experience. offers no incentives for customer stories.

Stories From New Jersey:

( offers no incentives for customer stories)
Victor C., North Haledon, NJ
Easy Closets/Francisco: Just a brief feedback note to let you know I installed the EasyClosets this past Saturday, March 17, 2007 in my son's room. What a great product. My wife said the closet looks like Abercrombie & Fitch. Even my 16 year old son said they looked really great...he didn't think they would look that nice. As your instructions indicated...the installation of the track is the most I spent extra time doing that...the rest after that was easy. I wasn't happy with the other products at home improvement chain stores or the pricing at other closet design companies. But what really sold me was when I visited your showroom and had Francisco show and explain to me your product. Victor
Steven Y., Marlboro, NJ
I would like to share my experience with recent order I placed. I actually decided to take my time and write this, because I think your company is one of those rare companies that got it right. From the start of the ordering process, using your software, receiving designer assistance to installation, it was a delightful experience. Your online software is one of the most practical and useful software I have seen and I had been in software business myself for many years. It is simple yet powerful and I liked the alerts whenever you make a mistake in calculations or even place things too close to each other. I want to send a special THANK YOU to your designer, Marcy who was extremely knowledgeable and helpful. Her designs for my home were flawless and I ordered a lot of closets with her help. Not a single screw or shelf holder were missing and everything fit perfectly. I would be happy to provide references to you if needed, and definitely order more in the future! Sincerely, Steven Y, Marlboro, NJ
Joan R., Roseland, NJ
We are so happy with our new closet. Your website is great. We had so much fun designing our closet. The design tool is genius. I can't say enough about your customer service. John went through our plans and offered very good suggestions. The closet was easy to install and is very good quality. Our entire experience with Easy Closets was terrific. We will be back next year to do our kids closets. Joan R. Roseland, NJ
Shannon B., Milford, NJ
To whom it may concern, There are a lot of closet companies out there that boast all sorts of things, but I am not the type of customer to purchase blindly without doing my research. After looking at various review based websites the customer satisfaction with your product was more than evident. I have not received my order but my experience thus far has been stellar...the representative that I spoke with was not only knowledgable but amazingly friendly and very supportive. He reviewed my designs to make sure that they worked best in the our available space, which by the way, was a much needed bonus since I am a complete novus at any sort of home improvement. He guided me with the measuring process and sounded like he felt responsible for making my building process successful. Lastly, he was so appreciative that I had chosen your company, almost as if he owned the company himself...which is unheard of for representatives. In any case, this has been an immensely pleasurable experience and I will recommend your product in the future. By representatives name was John, his extention is 122, he was fantastic! Sincerely, Shannon B.
Donna M., Pompton Plains, NJ
We received our order for 2 closets and installed it all over the weekend...Since we are repeat customers, we already knew you had a beautiful quality product. I just want to thank Gloriajean for all her help. She was delightful to talk to and extremely helpful and professional. I am sure we will be calling again and recommending you to our friends and family. Thank you. Donna M.
Mike M., Hamburg, NJ
Unbelievable! WHat a difference. You can never have enough closet space. Thanks to, we have maximized our storage! We will be doing the rest of our closets in the house. Very high quality, fast shipping and it really is "EASY"!! I'm considering reselling and installing as additional income. Thanks again!
Linda N., Springfield, NJ
My husband and I did extensive research before deciding to go with Easy Closets and could not be more satisfied. Our experience from the first phone call was met with professionalism and knowledge. The design and ordering process was handled with patience, delivery was timely, and the installation went smoothly. I marvel at my new closet and have shared it with everyone that enters my house. This is a company that believes in customer satisfaction and will do what it take to achieve that goal. I tell everyone I know to use Easy Closets and we plan on using them again in the near future.
Jeff S., Twp Washington, NJ
We are closing on our house sale this week and I just wanted to say that I think our customized closets from really helped to sell our home! Sure, the market is bad and prices are down, but I think we got a reasonable price and the closets really added some charm. (And they stayed in good condition for the last 3 years) We'll be sure to use EasyClosets in our new home - get ready for a big order coming up!
Jack S., Sicklerville, NJ
George A., Trenton, NJ
Received your product and was very impressed with the care in packaging - everything was received without a scratch. The instruction booklet is very well done and easy to understand. The materials were cut to the exact dimensions that I specified using your online design program. The track system makes installation and assembly of the closet components very easy. I will definitely be using your product again for other closet projects. Thanks, George A., Trenton, New Jersey
Rick N., Whippany, NJ
We recently completed the installation of a walk-in closet system from The finished product is very nice and very easy to install. The customer service is excellent. We had a minor problem with some of the material we received and the customer support person, Tom, quickly, painlessly, and courteously made things right for us. We just placed another order today and would recommend this product to others.
Sue B., Rochelle Park, NJ
Hi Roz, Just wanted to let you know that the closets have been installed and they look terrific!!! The two large closets were done in just two evenings. I could not believe it myself. I am very pleased with the quality of the products and the detail that was put into the production, the instructions and of course your input. It was great speaking to you, a real person, who was quite knowledgeable and customer service friendly!! I certainly cannot take the credit for installing the closets personally (lol...)but I did the drawer fronts and handles!!! Please convey my complete satisfaction to your customer service department and I have already recommended your site to friends and will continue to do so. Happy Holidays, Sue Bosi
Patricia E., Annandale, NJ
Tracey, THANK YOU THANK YOU THANK YOU for our closet system design and all your help… It is all installed and I am STILL moving things into the closet. Holy cow it holds a lot and thank god since I have way too many clothes. Man it is getting packed and thank god it holds a lot of weight since the photos only show like 5 shirts and I have a lot more than that ;) After my husband make fun of me for wanting to do this… he is really liking it too and said it was totally worth it. I will have to take a photo and send to you… I think he actually is enjoying putting all his stuff away ;) So… we spent a few hours laying out the walls per the design by drawing the layout on the walls with pencil which helped a lot… then the next day my husband, his dad and brother in law laid it all out with all the hardware… took just about all day, but in the end they said it wasn’t bad and said it was pretty “easy” to follow. THANK YOU again and have a nice day, Trish (lady with way too many clothes)
Cody V, Medford, NJ
We love EasyClosets! We have used the service to do a master closet, pantry, and laundry room in our second home. In our new house we've already redone our son's closet and have our plans ready and saved for our new Master closet. For the average do-it-yourself homeowner its a surprisingly simple installation and tremendous value. I'm not a big weekend warrior for this type of stuff, but with a fresh coat of paint and a new EC system, you can beautifully transform a space in a relatively simple 2-day project.
Mark A., Randolph, NJ
I just finished putting together my closet and I had a wonderful experience start to finish. I did a ton of research and I definitely made the correct choice. The quality is great - and the service was first class. Debra did a great job creating an initial layout with many options and Scott was impeccable with his support/modifications and follow up skills to make it a great experience.
Linda B., Greenbrook, NJ
How easy was that?! The price was right, the free shipping arrived as promised, and it took my husband less than a day to install my new reach-in closet. Dmitri knew just what I needed; I didn't think a "designer" closet for my antique rod and shelf closet was possible! But after our kitchen makeover, I was so pleased with the efficiency, organization, and a place for everything that I moved on to the closet...and voila! I have more hanging space than before, and plenty of room for my sweaters with room for future purchases! I admit I was also motivated by my "jelly bean jackets," I wanted to display them as though they were art, and Easy Closets made it happen. Thank you all so much for your professionalism and going the extra mile to please a customer! Linda B.
Pam T., Whippany, NJ
We wanted to let you know that we were so impressed by the customer service your company provided. From designing our closet in your show room with Debra, to questions we had following the delivery of our closet, the personnel representing your company were very professional and courteous. We love our new closet and we will tell many friends about easy closets. We had a unique design and we were delivered in error the opposite side of an outside shelving. When we called, Scott assisted us and took care of the issue and got back to us to confirm that the new shipment would be sent. He kept all his promises made, that in itself is impressive in this day and age where communication with companies is too often through computers. Also, delivery was quick and in great condition. Thank You. Pam Whippany, NJ
Leah N., Skillman, NJ
Tracey - I thought you might like to see how my new closet came out. I love it. Thanks for all of your help, I saved a lot of money too ordering from you guys. I did California Closets in other areas of my home and your product is nicer. Leah in NJ
Brian S., Waldwick, NJ
You guys are amazing. The closet I ordered, for a hall closet, is even better than I had hoped for, and perfect in every detail. I don't know you can do this custom work so quickly, but the closet was indeed shipped the next day, and included customized instructions. I am now planning to give the Easy Closet treatment to every closet in my house.
Than and Kathy O., Middletown, NJ
My wife and I measured all of the "stuff we had packed into our closet, over the years, with the hopes we could get "most of it" back into the closet once we replaced the wire shelving that was falling down. We did an initial design online at the EasyCloset website and saved it. Scott contacted us and he made a number of improvement suggestions that really turned the closet from ordinary to extraordinary. The boxes came exactly when scheduled and the install was a piece of cake. My wife and I were both shocked at how professionally everything was handled from the website to the design consultation, to the delivery timing, to the packaging of the material to the instructions for installation. Many companies could learn a lesson by observing Thanks a million. We fit all of our "stuff" in the new closet with an amazing amount of extra room that my wife is now anxious to fill. Than & Kathy in New Jersey
Bob W., Pittsgrove, NJ
What a treat installing the new closet, everything needed and more was included. Customized instruction made it a breeze. The only thing easier was the design and ordering process. Debbie assisted to make sure we got a perfect fit. Two days later it arrived very securely packed! I will recommend you to friends and will return for more closets. Thank You!
Karen W., Willingboro, NJ
We purchased an organiser from you, and it was great! The whole package went together so easily, it was amazing. We particularly appreciated that you gave us more hardware than what was required. Normal people like ourselves tend to mess up a fitting or two, and it was nice to know that we had some spare parts to be able to finish the job. We will definitely recommend your company to others! Thank you! Bob and Karen W.
Keith B., Guttenburg, NJ
I am just writing to let you know how happy I am with my new master bedroom closet and the excellent service I received from your company. I discovered your site on the Internet one week ago and began designing my closet. We finalized a design on Wednesday and it was delivered on Friday. I finished installing it in my new house that evening.

The result was excellent and my friends are all jealous. I look forward to upgrading the remaining closets after I move in.

Thanks again for the excellent service and product.
Rosemary and Ed T., Elm, NJ
I found your closet website in a magazine and checked it out. When you say easy closets you are not kidding. My husband, who has one arm, turned a bedroom into a easy closet! The hardest part was carrying the pieces from the garage to the upstairs bedroom. He was totally impressed with the craftsmanship and directions for hanging. We ordered the closet on Wednesday and received the shipment on Friday. He started the closet the following Tuesday and will complete it today, Wednesday (10 units). I can't believe it will be done in one week. We love our new closet, thanks,!
Carlos R., Wharton, NJ
First, let me begin by admitting that I was a little skeptical about your "easy" closets. As someone who is NOT a handyman and is all thumbs when it comes to home projects I was certain that after ordering one of your closets I would regret it later. How many times have I heard the terms: easy, simple, quick, etc. associated with various products only to discover later that that the only thing easy about them was the purchase itself. This said, I was so impressed with the ability to design a custom closet on your web site and what I considered to be reasonable prices for these types of closet organizers that I went ahead and ordered my first unit.

The unit arrived on time a few days after my order was placed (wow that was quick!). As I began to open the boxes to ensure that I had received everything my very first impression was how well everything was packed. Every piece was individually wrapped with enough padding to ensure that nothing could possibly be damaged during shipment. I then pulled out your instruction booklet and began to read what became obvious to me to be very simple, clear, and concise instructions. As I proceeded to assemble the unit and it began to take shape right before my eyes, I said to myself "I can do this!" In about 6 hours I had the closet organizer installed and ready to be used. My initial skepticism was immediately replaced with a sense of total customer satisfaction. When my wife came home and saw what I had put together she was pleasantly surprised to see what her mechanically challenged husband was able to do. And with screwdriver in hand I turned to her and said "Ahh it was easy!".

In conclusion, I want to say thank you for designing and manufacturing a product that lives up to its billing – excellent quality, affordable, and more importantly easy to assemble. My wife is already talking about getting the next closet done before the holidays – so you should be hearing from me again real soon.

P.S. If you guys ever decide to branch out from “easy closets” to “easy decks” or “easy storage sheds” or any other easy home improvement projects please let me know.

Robin F., Bernardsville, NJ
I just wanted to say thank you for such a quick turn around time on this order. Your website site is awesome and so easy to use. I will be a returning customer when it comes time for my daughter to redo her closet in the near future. Robin Bernardsville, New Jersey
Sherri R., Edison, NJ
I just wanted to let you know how happy I am with the closet I ordered and installed. I received a quote from a closet company in my area originally. After working with Bill on your design staff, and obtaining an improved design, I felt confident I could handle the installation. The materials arrived in one day, and the installation was a breeze with your instructions. Additionally, I saved hundreds of dollars. I would be happy to be a reference for your company if you'd like. The closet is perfect! Thanks again.