See what our customers have to say...

This sampling of stories are actual unsolicited letters sent by customers.
Click on the map below to see stories from each state. (View All)

This sampling of stories are actual unsolicited letters sent by customers regarding their closet installation experience. offers no incentives for customer stories.

Stories From Texas:

( offers no incentives for customer stories)
Roland J, Houston, TX
This was the second time I ordered from EasyClosets and I couldn't be more pleased. My first order was over a year ago and was smaller than the recent order, so it was sort of a test run. I completed my larger master closet with the cherry and chrome design. I loved the design program on the site. It helped look at different ways that I could arrange my closet while noticing the price changes as I did it. In addition to the design program, the pricing was significantly lower than other sites I visited. My order came days ahead of expected delivery and was delivered as expected. Installation might not be for my mother to do, but for the able handyman homeowner, it's very easy to install. Just make sure you double and triple check your measurements. The assistance of customer support gives you added comfort. Should I need another closet, I'm coming back!! Satisfied in Houston.

Customer Photos:
Trey R., Horseshoe Bay, TX
Easy Closets is truly a first class business. I have thoroughly enjoyed your products and service. I have done 4 of my closets in my home with Easy Closets and regret that I have run out of places to use your products. It has been a joy working with both the people and the product of Easy Closets. Thanks and keep up the good work. Trey R. Horseshoe Bay TX
Mark J., Dallas , TX
Roz, I have now been in my new house for a month. Just wanted to let you folks know that of all the 'move in' matters I have dealt with in the past several weeks, ie., remodling, painting, service calls, furniture deliveries, hook up's, etc., by far the best, fastest, most reliable, and overall most satisfactory experience I have had has been with your company. It was easy, timely and 100 percent wonderful. You are to be congratulated. Thanks.
Bob B., Montgomery, TX
Wanted to send a note offering my profound thanks for all your help. The replacement shelves and vertical support arrived yesterday, and we installed them this morning - they fit perfectly! Many thanks for offering an excellent product at a great price, and providing exceptional customer service and support after the sale! I highly recommend EasyClosets to anyone. Bob B., Montgomery, TX
Sherry A., Cedar Park, TX
I just wanted to thank you for taking care of the problem with my closet. This is my second order and both times my expectations were exceeded. Your willingness to replace, free of charge, two shelves that were 1/4" too long is remarkable. I called to find out how to order the shelves and you took care of it on the phone. Not only are your closets beautiful, functional and easy to install but your customer service is top notch. Thanks again, Sherry A.
Juan G, San Antonio, TX
I would like to say that we love the products we have ordered.
Paul C, Addison, TX
I am yet another customer pleased with the service, speed and quality of the closets I bought. My experience and thoughts: Firstly, on price (and I hope EasyClosets won't edit this part): a major national franchise, (whose name was edited out by was nearly twice the cost of the, albeit they where doing the install. Anyone with a few tools could easily justify the install themselves - or buy some tools with the money you will save. Simply put, I saved $2000 by installing my closets (that's a bunch of tools!). Secondly - definitely get one of their design specialists to review whatever you build in the on line designer, my designer, Tracey: - Validated the design - Suggested improvements - Answered any of the assorted questions that came up - And was great to deal with Thirdly, yes, there are a lot of boxes for my walk-in closet, delivered via UPS. No parts or boxes were missing. I found I didn't need to unpack all the boxes, they are labeled appropriately. I simply did one wall at a time, leaving other boxes closed. I found one garage car space to provide adequate room to open and otherwise organize the parts. Fourthly - the hardest part of my job wasn't their product at all, it is removing the current wire closet shelving system, patching holes, texturing the walls if appropriate and painting. Lastly, read the instructions thoroughly and understand the terminology of the parts. EasyClosets does ship some extra hardware for assembly which is helpful for the occasional dropped or lost screw, etc. Thanks to the EasyClosets team for a great experience. Paul
Pam and Michael M, Gladewater, TX
I am writing to thank you for your product. My husband and I purchased an EasyCloset and put it up ourselves. We were very impressed! Never have we purchased anything that went together so EASY and received instructions that were actually understandable. We have told many of our friends about your product and just wanted to say andquotThank youandquot for making what could have been a nightmare and wonderful experience. I know we will enjoy our new closet for years to come. Yours truly, Pamela Michael M. East Mountain, Texas
Debbie J., Archer City, TX
I wanted to share with you how happy I am with my closet system. Everything about made this purchase and installation exactly that "easy". The web and design pages are so user friendly and the order processing is so quick and informative. I knew what to expect when the shipment arrived and exactly when to expect it. The system was very easy to install and the directions very helpful. I love my closet!!! I would recommend your product to anyone, due to the quality that is offered in your product,order processing and invoicing, shipping and handling,easy installation and price. Your company excels in all of these areas. Thanks for a wonder experience! Debbie J. Archer City, TX
Crystal H., Huntsville, TX
This was the easiest website to order from that I have ever used. It just flowed right along. Usually by the time I get finished I am exhausted and frustrated. This was just too easy. Thank you!!
Jim T., Houston, TX
I just wanted to say that I was very pleased and impressed with your company and product. I just finished installing my new walk-in closet and am very happy with the results. The product arrived complete, well-packed and on time. The instructions were easy to read and the installation went off without a problem. I now have a better organized space with slightly more rod space than before and I gained 9 drawers and about 10 feet of shelf space. It was nice doing business with you and would certainly recommend you to anyone thinging of such a project. The only issue I had was fitting the hanging rods into the holders once the vertical panels were in place. In the end, I need to file off about 1/16 of an inch of each rod to make it fit. Otherwise, everything fit perfectly. Thanks!
Steve Z., Austin, TX
I want to give you feedback on my experience with easyclosets. The entire process was very enjoyable and fulfilling. Your website for designing the closet rocks! I played around with different options and was able to test out different scenarios. It was very intuitive. The shipment arrived when expected - all 50 boxes. (I built a new house and I did every closet in my house - which included three walk-ins.) As a sanity check I priced out closets from a well known firm that is named after some large west coast state. I realized that the material is the same quality and that the options that I wanted were all available with your comapny. But I saved a lot of money going with your product. And the best part was the I had the enjoyable experience of doing it myself. I have a great sense of accomplishment and pride in the closets that I designed and installed. Your instructions were clear and easy to understand. All the material arrived and I loved the fact that everything was nicely labeled in each box. (When doing 5 closets and having 50 boxes it was a big help to sort the boxes by closet.) What really amazed me was that every piece was so precisely cut. There wasn't even a 1/8 inch deviation in any piece. I am proud of my closets and will send photos. I am telling everyone about your company. Steve Z. Austin, TX