See what our customers have to say...

This sampling of stories are actual unsolicited letters sent by customers.
Click on the map below to see stories from each state. (View All)

This sampling of stories are actual unsolicited letters sent by customers regarding their closet installation experience. offers no incentives for customer stories.

Stories From Washington:

( offers no incentives for customer stories)
Robin D., Brier, WA
Thank You! This is the second time I have ordered from you and I want to say thank you for great customer service! Cesar was very helpful, twice. Your website is amazingly easy to use and I love your products. Thanks!!!
Kathleen M., Normandy Park, WA
Thank you! Thank you! Thank you! I have spent the last 3 years going from store to store TRYING to find a closet system that would FIT my non-standard size closet. When I used your website to create my closet, I was soooooooooooooo happy to find a product that would fit! When the product arrived, I was pleasantly surprised at the quality of the materials and the hardware! My new bedroom closet now looks FAB! I was so impressed with the quality of your materials I just had to send you this e-mail. Thank you. Kathleen M. Normandy Park, WA.
Martha N., Newport, WA
Dear Becky, I wanted to let you know how totally pleased I am with the closets I ordered from Easy Closets. They arrived in just a few days and installed beautifully. I am especially impressed with the user friendly design tool on your website and even more so with the immediate response via phone and email when you had suggestions about my design. I researched several closet organizer stores and yours is the best in my book. I am telling all my friends that you do a great job. Thank you so much! Martha N. Newport, WA
Philip R, Seattle, WA
I bought two closet setups from EasyClosets when I first moved into my house. We're now buying two more closets to complete all our bedrooms! Everything is of exceptional quality and it functions wonderfully! EasyClosets exceeded my expectations!
Pat and Jim L., Marysville, WA
We just purchased and installed a design for our master bedroom closet. WE LOVE IT! The cherry color and the quality of the material are outstanding. Thanks to design assistant, Debbie Kos, we were able to incorporate everything that we wanted into a small walk-in closet. Her suggestions increased our storage space. We have and will continue to recommend Easyclosets to our friends and families. Their installation support staff, Tom, was right there to help. Thanks again. Pat and Jim L, Marysville, WA
Jan G, Point Roberts, WA
Over the past year, we have ordered and installed six of your reach-in closet systems. I just wanted to let you know how impressed we are with the products and the company. You meet or exceed all your promises. You check if you think we might have made a measuring mistake. Shipping is incredibly fast. Everything is included. Instructions are clear. The finished product looks great. You set the standard for trouble-free, online, home-improvement products. Please don't hesitate to use us as a reference. Thanks again! Jan G.
Greg F., Friday Harbor, WA
What a great experience! Design tool was easy to use. Once I completed my designs, Debbie in customer service reviewed it with me on line and made some very useful recommendations for improvement. Shipment came on time with no damage or missing parts, and the quality of materials was really good. Instructions were very clear, so installation was a easy. I had a few extra pieces I decided not to use, and returning them was a breeze. And best of all ... my closets look great.
Rick V, Kenmore, WA
I ordered materials for 5 closets, 1 closet being very challenging with 45 degree walls. I received excellent help with your consultant making sure to clarify exactly what I was trying to design. I received 68 boxes and not ONE item was damaged in shipping - I couldn't believe it! It took me a couple of days to put everything together but I realized it was very easy since I had done the design work myself. Bottom line- everything went in perfectly. I saved thousands of dollars with your discounts. These are beautiful closets but most importantly your company's customer service is the best I have ever experienced. You should be very proud of yourselves. You are selling an exception product and providing excellent sales and customer service too! Great job everyone!!!
Jaime U., Shoreline, WA
Hi Scott- Just wanted to let you know I received my closet and installed it this past weekend. I am SO HAPPY with it! It's exactly as I pictured, but what I didn't expect is how professional my closet now looks. I could easily remove the doors and leave it completely open. Even though it's overstuffed, it still looks like a high-end store display. Thanks! Jaime
Kristine S, Vancouver, WA
We installed your closet system a year ago and we absolutely love it. The system creates order and predictability to our day. We could not be more pleased.
Mary W., Federal Way, WA
We installed our closet organizer this weekend. It is fantastic! We are not do-it-yourselfers, but we decided to try this ourselves. It went together beautifully without a single problem! What a great engineering and design team you have--and an equally great shipping team. Not a single measurement or screw was off. Truly amazing! Our design consultant was Tracey. Thanks again. Mary W.
Richard R., Kennewick, WA
Our order arrived in 22 boxes over three days. It took me a day and a half to install it. I was very impressed with the quality of all the materials. The instructions were clear and easy to follow. One special thing I want to comment about. Most kits you order always seem to either be short or just have enough of the various hardware pieces needed for the kit. There were a significant number of spares of every type of fastener in the EasyCloset Kit. The Candlelight color looks great up against the Sand Dollar paint on our room walls. We have moved all our clothing into the new closet and my wife absolutely loves it! Its a great product that I will highly recommend to anyone. Continue to excel!